PLAYCLUB SA DE CV with address at circuit San Roque 423 Puerto interior, in owner and operator of, PLAYCLUB SA DE CV is responsible for the handling of personal data, for which they recognize and privilege privacy and confidentiality of any information they have or come to have in their possession, either temporarily or permanently, including personal data or information. At PLAYCLUB SA DE CV we recognize that all personal information in our possession has been freely and voluntarily provided by its owners and / or has been acquired legitimately through suitable legal means under the principle of privacy and confidentiality of the information, in order to guarantee the security and protection of this and its holders.

Therefore, we have developed a Privacy Notice that we want to help you understand the way in which we collect, use, transfer, store and protect your information.

Personal information, including patrimonial or sensitive information, is made up of data that can be used exclusively to identify or contact to only one person. Personal information can be requested at any time when you contact PLAYCLUB S.A DE C.V or an affiliated company. PLAYCLUB S.A DE C.V and its affiliates may share personal information among themselves and use it by virtue of this privacy notice. They may also combine it with other information to provide and improve our products, services, content and advertising.

In accordance with the Law on Protection of Personal Data in possession of individuals (the "Law"), PLAYCLUB SA DE CV when processing customer information is obliged to observe the principles of legality, consent, information, quality, purpose, loyalty, proportionality and responsibility provided for in the Law. We will maintain policies, physical, electronic, and procedural security measures to protect the confidentiality of the information we obtain about our customers and those who use and visit our website.

PLAYCLUB S.A DE C.V informs you that your personal data collected, being collected or generated due to the legal relationship that we have held, or that where appropriate, is held; The data we collect are: full name, email, address, telephone, mobile phone, age, nationality, CURP, RFC, work data, credit history, personal references, official identification, bank card data and / or bank account data , will be treated for all purposes related to said relationship, which are:


1) The commercialization of all kinds of products related to children’s games and urban equipment.

2) The provision of any service requested by you.

3) The billing of the services provided, or products purchased.


1) To Inform and promote our services, products or events, including sending advertising and newsletters from PLAYCLUB S.A DE C.V of any of the companies belonging to the same corporate group and promoters or advertisers related to them;

2) Quality and service evaluations, audits, analysis and research for the development and improvement of our services, products, content, communications and advertising.

In case you do not want your personal data to be processed for any or all secondary purposes, from this moment you can communicate the above to the email

By providing the personal data of third parties, you acknowledge that you have their consent for us to process their data to contact them.

It is agreed that you accept the transfer that could be made for these purposes, where appropriate to the entities that are part of us directly or indirectly, subsidiaries and affiliates, as well as to third parties, national or foreign, which are:

a) Banking institutions and other related providers by virtue of payment processing,

b) People related to us for purposes related to the service, verification, review and certification in fiscal and administrative matters,

c) Suppliers who assist us for the effective fulfillment of services,

d) Companies that have collaboration agreements with us to carry out the promotion and offer of their products and services, (your consent is required),

e) Third parties to comply with applicable legislation and / or judicial or administrative decisions, and,

f) The competent authority when required. If you do not want us to transfer your personal data for those transfers for which your consent is necessary, we ask that you send an email to the address where you will be assist in a timely manner. To limit the use and disclosure of your data, we will maintain physical, administrative and technical security measures, policies and procedures to protect the security and confidentiality of the information obtained.

Online information and data collection.

You can visit us on the Internet without identifying yourself or revealing personal information, including your email address. In this case, our web servers obtain the name of the domain you used to access the internet, such as “” or “,” the website you came from and the one you visit later. We can select external companies that provide services on behalf of PLAYCLUB S.A DE C.V and use this information to record the number of visits, the average visit time, the pages visited and other statistical data about those who access our website in general. We may also use this data to monitor the performance of the site and to facilitate its use.

We may compile the collected statistics about our customers, sales, traffic patterns and services and deliver them to third parties. However, when we disclose these statistics to third parties, we do not include personally identifiable information, unless you have agreed to receive personalized information. In addition, in some portion of our website you could send us personal information for specific purposes, to contact us and leave us your requests, comments and suggestions. Information collected about you may include your name, address, telephone number, and email address.


The website, online services, email messages and advertising of PLAYCLUB S.A DE C.V may use "cookies" and other technologies, such as pixel tags and hit counter.

Cookies are small groups of data ("cookies"), stored by your internet browser on the hard drive of your central processing unit ("CPU"). Like thousands of other websites, we use cookies to enhance your viewing experience and to measure website usage. With the help of cookies, we can present you with personalized offers or content of interest to you. We may also use cookies to recognize you on subsequent visits or to remember your username so that you do not need to re-enter it each time you visit our site. You can configure your browser to notify you when you receive a cookie or prevent them from being sent. However, you should be aware that by not accepting cookies you may limit the functionality that we offer you when visiting our site. All information collected through cookies and other technologies is treated as general information. However, to the extent that local law considers IP (internet protocol) addresses or similar identifiers as personal information, so will we. Similarly, to the extent that general information is combined with personal data, we will treat the information thus combined as personal information for the purposes of this privacy notice.

As with most web pages, information is automatically collected and stored in log files. This information includes IP (Internet Protocol) addresses, browser type and language, Internet service provider (ISP), source and destination pages, operating system, time and date of visit, and page navigation data. This information is used to analyze trends, administer the page, understand user page behavior, and collect demographic information about our user base as a whole. PLAYCLUB S.A DE C.V may use this information in its marketing and advertising services.

How to block cookies

1. Open Internet Explorer.

2. Click the Tools button and then Internet Options.

3. Click the privacy tab, and then move the slider halfway between the upper and lower edges so that all cookies are not blocked or allowed.

4. Click Sites.

5. In the Website address box, type the website address, and then click Block.

6. As you type, a list of web pages you have already visited will appear. If you click on an item in the list, it will be displayed in the website address box.

7. When finished, click OK.

Email communications

From time to time, we may send you emails with information that may be useful to you, including information about our products and services or offerings from other affiliated companies or third parties. You may choose not to receive these electronic messages if you wish.


We use encryption and authentication tools to protect the information we collect on our website, such as the SSL security padlock. However, emails outside of our website may not be protected.


When you visit our website, you can access certain features without revealing your identity or other personal information. We will not collect any data about you when you use these features. In order to access and use other functions, we may collect personal information, such as the "Contact" section, "Customer service", "Distributor service", "Subscribe to the newsletter", "Distributor service" and when make a purchase.

Information that we may disclose and recipients of it

We may disclose the information collected to other natural and legal persons as mentioned below. These people are obliged to use such information exclusively for the stated purposes. Information can be disclosed as follows:

Disclosure of information to service providers

We may disclose personal information collected to third parties, such as banks and service providers related to the services contracted by you.

In all cases, we require service providers to whom we disclose personal information to comply with our privacy notice and use the information only for the purposes for which they have been contracted. We disclose personal information to these providers in order to better serve you.

Disclosure of information to other affiliated companies

We may disclose identifying information such as name, address, telephone number, and information on operations to other affiliated or subsidiary companies, for the purposes set forth above.

Disclosure of other information permitted by law

It is possible that PLAYCLUB S.A DE C.V must disclose your personal information by virtue of a law, judicial or administrative procedure, legal action, and / or requested by authorities within or outside the country of residence. It is also possible that PLAYCLUB S.A DE C.V discloses the information if it considers that, for reasons of national security, compliance with the laws, or other matters of national importance, such disclosure is necessary or convenient.

Prohibition of disclosing information for other purposes

We will not share your personal information with outside companies for purposes other than those described above. For example, we will not sell personal information to outside companies that wish to offer you their products and services. We may offer you products or services on behalf of other companies, but not disclose your personal information to them.

Links to other sites may contain links to other sites such as the internet pages of other companies that are advertised on our website. Although it is our intention to link only to sites that share our high standards of privacy and confidentiality of information, we do not assume any responsibility for the content, security, or privacy practices of other sites. We recommend that you obtain more information about the privacy policies of these sites.

Personal information protection

PLAYCLUB S.A DE C.V takes administrative, technical, or physical precautions to protect your personal information from loss, theft, or improper use, as well as from unauthorized access, disclosure, modification or destruction.

Security of collected information

We maintain strict applicable measures in order to protect your personal information against unauthorized or improper access. Access to personal information is restricted to employees and service providers who need to know it for legitimate business purposes. Employees and service providers who violate our privacy notice will be subject to appropriate disciplinary measures and / or sanctions.

Revocation of Consent and Exercise of ARCO Rights

You may at any time carry out the revocation of consent regarding the processing of your personal data, as well as exercise any of the ARCO rights (Access, Rectification, Cancellation or Opposition) by directing a request via email:, stating the following:

(i) Name of the owner and address or other means to communicate the response to your request;

(ii) Documents that prove the identity or, where appropriate, the legal representation of the holder;

(iii) Clear and precise description of the Personal Data with respect to which it is sought to exercise any of the ARCO rights; and

(iv) Any other element or document that facilitates the location of personal data.

In case that any of the owner's personal data is inaccurate or incomplete, the owner, in addition to indicating the aforementioned, must indicate the modifications to be made and provide the necessary documentation to support their request.

Deadlines for responding to your request

To respond to your request, PLAYCLUB S.A DE C.V has a maximum period of 20 business days, which can be extended only once if there is just cause.

If the request is appropriate, the owner may make his ARCO right effective within 15 business days following the response date. This period may be extended only once for just cause.

You may limit the use or disclosure of your personal data by sending your request to the address

Integrity and Preservation of Personal Information

PLAYCLUB S.A DE C.V guarantees the preservation of personal information in a precise, complete and updated way. Personal information will be kept for the period necessary to fulfill the purposes established in this privacy notice, except when a longer retention period is required or authorized by law.

Contact us

In case of doubts about this privacy notice, use the contact email We appreciate your questions and suggestions about our privacy notice.

Changes to this Privacy Notice

Modifications to this notice will be available to you on the website We recommend checking this privacy notice periodically to stay informed of any changes. Although we reserve the right to modify or supplement this privacy notice, any significant change will be reported on this website at least 30, thirty days after it.

We are committed to protecting personal information and using or sharing it only to fulfill the obligations derived from the acquisition of a product or service, or to improve or increase the products and services that we offer. By not actively objecting to the terms of this privacy notice, you consent to the distribution of personal information or consumer reports as described above.